Frequently Asked Questions
Do you offer shipping?
Yes! We ship via many different couriers and offer flat rates as follows:
AB/BC $12.99
Rest of Canada $14.99
Orders are shipped out within 2 business days after they are received.
We are currently not shipping via Canada Post. If you are shipping to a PO Box, please chose a different shipping address so it can be delivered.
If you are looking for something to arrive more quickly than what is listed on your check out, please contact us for a quote on other shipping options.
Sorry, US orders are currently paused while international couriers are overwhelmed, and will resume in January. Thank you for your understanding.
What are your holiday shipping deadlines?
We are currently unable to guarantee shipping times, and encourage you to order sooner rather than later! Our courier network is currently under very high demand, and delays are common. The following schedule can be used as estimated deadlines, but please try to get orders in earlier:
USA: December 10
Maritimes & Territories: December 13
Rest of Canada: December 15
Alberta: December 18
Local Calgary Delivery: December 23
Where do you deliver?
We currently offer local delivery within the Calgary city limits.
Orders to Airdrie, Cochrane and Okotoks are sent via courier.
What is your delivery schedule?
We are out doing deliveries Monday through Friday. We will deliver your order within 3 days, but if you require something sooner, please let us know and we will do our best to accommodate! Weekday deliveries will typically be delivered within 24 hours.
How much is delivery?
We offer a flat rate local delivery delivery of $10.
Do you offer local pick up?
Yes! This is an option at checkout and it is FREE! We are located at 905 1 Ave NE, and can have your order ready for local pick up if you purchase online. You will receive an email once your order is ready for pick up, please ensure to wait for this email and check the opening hours before you go to pick up your goodies!
Do you offer gift wrap?
Yes! We have two standard gift wrap options, found here. We do not currently offer on demand wrapping with in-store shopping, so please checkout online and select local pick up to allow us time to get your items wrapped and ready for you!